1 Customer Initial Contact
The start of an excellent, transparent process!
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Building expectations
We‘ll establish your needs and wants for your custom home and set plans in motion.
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Time frame
We’ll estimate how long it will take to complete your home.
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Budget
We’ll assess the cost to build your home.
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Pick plan
During our meeting, we’ll establish a plan for building your home.
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Key finishes
We’ll smooth out your plan and - with your input - add finishing touches.
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Must haves
We’ll select the items and aspects integral to your home happiness.
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Home key features
We’ll choose what is necessary for your home. You’ll tell us what you want and what is needed for your home.
2 Proposal Returned to Customer
We'll provide you with the initial plan for bringing your home to life.
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Present estimate items
We'll show you everything needed to build your home.
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Present specific options with pricing
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Present overall proposal
We'll show you the big picture of building your home.
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Identify and explain allowances
We'll let you know what is included in your allowance and where overages could be possible.
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Explain change order process
If you change your mind on certain items, we'll walk you through the process of changing your order.
3 Proposal Estimate Items, Options Signed
This is where you look over and finalize the pricing of your new home.
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You approve all options and proposal
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Signatures on proposal document
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Signatures on options selected
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Initials on Estimate Items
We’ll gather the proper sign-off for estimated items.
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$5000 deposit is collected
We’ll collect the $5000 deposit - everything is final. The $5,000 deposit is for land if you’re purchasing a lot from Eagle Creek Homes, or a $5,000 deposit for construction if we are building on your lot.
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Signature on lot reservation (if applicable)
We’ll get sign-off on land/site of construction.
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Signature on estimated architect fees (design agreement if applicable)
We’ll get sign-off on approving architect costs.
4 Contract Signed
This is where the details of your build are evaluated and approved.
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Signatures on actual build contract
We’ll compile proposals, options selected, and lot cost and provide you with a building contract.
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Draw cycle discussed and shown
We’ll show you when we will draw money from the bank.
5 Start Banking Process
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Past two years’ w-2s if you are employed
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Past two years tax returns with your 1040 and all schedules if you are self-employed
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Verification of employment form completed by your employer to verify your employment dates and current status
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Letter on the letterhead of a professional, certified CPA, Tax prep
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Pay stub with 30 days of income
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Bank statements for the past two months for self-employment
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Bank statements to show proof of down payment
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A final copy of the building plans
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Budget category
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List of prepaid items
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Contract detailing construction specifics
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Copy of plat survey
We’ll provide you with a survey of your home on the site.
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Proof of lot ownership
Lot ownership proof will be provided to you by Eagle Creek Homes if it was our lot. Otherwise, you’ll provide proof if you own the land.
6 Invite to Builder Trend
Builder Trend is the website where you’ll locate the transparency of your build.
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Email set up
We’ll set up your account on Builder Trend.
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Intro to your personal design consultant
We’ll introduce you to the professional who will consult with you during the design process
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Set the date for selection meeting
We’ll help you select a time that you’re comfortable setting to select items.
7 Design Meeting 1
Now for the fun stuff! Customize your own home and make it yours.
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Exterior selections
Select the exterior products that will make your home the talk of the neighborhood.
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Garage door
Pick the garage door perfect for your home.
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Front door and hardware
Choose the front door perfect for your home.
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Interior doors and hardware
Select the interior doors perfect for your home.
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Cabinet layouts
Pick the cabinet layout perfect for your lifestyle.
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Custom details
Choose the custom details perfect for your home.
8 Design Meeting 2
Making it yours, cont.
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Flooring
Select the perfect flooring for your home.
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Cabinetry
Pick the perfect cabinetry for your home.
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Counters
Choose the perfect counters for your home.
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Plumbing fixtures
Select the perfect plumbing fixtures for your home.
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Sinks
Pick the perfect sinks for your home.
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Backsplashes
Choose the perfect backsplashes for your kitchen.
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Tile shower details
Select the perfect tiles for your bathroom.
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Paint
Pick the perfect colors to paint your home.
9 Options Finalized
Finalize the visions for your home.
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Receive final pricing
We’ll revise the pricing of the contract if you changed your options throughout the building process.
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Final pricing for items not in contract
We’ll provide pricing for items outside the contract.
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Finalized change order/upgrade costs
We’ll adjust the price according to the final plan.
10 Permit Process Started
Eagle Creek will get all of the permits needed that will keep your build on track.
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Survey/ lot stake
We’ll ensure you can build on the land selected.
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Foundation survey
We’ll ensure the foundation is cleared to build on.
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Building
We’ll ensure we can build your home to your exact specifications.
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Water hook up
We’ll ensure your home will have a water source.
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Septic
We’ll ensure your home will have a septic system.
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Electric hook up
We’ll ensure your home will have electricity.
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Gas hook up
We'll ensure your home will have gas power.
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Driveway
We’ll ensure your home will have a place to park your vehicles.
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Soil and erosion
We’ll ensure there are no issues with poor soil or erosion.
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Irrigation
We’ll make sure your land can be properly irrigated.
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Well
We’ll ensure that your home has access to clean water.
11 Pre-Construction Meeting
A conversation before your dream home starts.
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Meet your project manager
You'll meet the professional in charge of running your home building project.
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Review estimate items updated with selections
You’ll go over your building plan again and adjust as needed.
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Review all details of the plan
You’ll go over your plan again and make sure your build matches what we have.
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Sign off on the finalized plan
We’ll add you final approval on all plans.
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Sign off on home lot survey
You’ll approve the home lot survey.
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Review all selections
You’ll make sure your perfect selections are in the plan and approve them all.
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Find your specific date
We’ll provide you with the day that the construction of your dream home begins.
12 Foundation Dig
Here's where your dream home begins!
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Lot stripped of topsoil
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Home staked according to survey
We’ll lay out the building perimeters of your home.
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Excavator digs for footings and foundation
A professional will dig the foundation of your home.
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This is the start of your construction process
This is square one of your Eagle Creek home coming to life!
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Foundation is the base for all building
A solid foundation may be the most important part of your build.
13 Framing Starts
The shell of your home comes to life.
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Shell of home
We’ll begin to build the outside/exterior of your home.
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Sub-floor is laid
We’ll lay the foundation for your home’s flooring.
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Stairs installed
We’ll put in the staircases in your home.
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Exterior sheathing
We’ll install the exterior sheathing of your home.
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Trusses are set
We'll set the trusses of your home.
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Roof sheathing
We’ll install your roof sheathing.
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House wrap
We’ll install your home’s wrap to protect your home from water coming in.
14 Pre-Drywall Orientation
A check-up to make sure your home is on the right path.
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Project manager meet-up
Your project manager will meet you on-site to inform you of how things are going.
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Electric walk-through
The project manager will walk you through electrical lights, plugs, and switch locations.
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Plumbing
The project manager will show you plumbing locations.
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HVAC
The project manager will show you HVAC locations.
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Drywall
The project manager will show you all the items behind your drywall.
15 Electrical Fixtures
Making sure your home has light.
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Delivery
You’ll be responsible for delivering electrical fixtures you purchase per allowance.
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List
Designers will provide you with fixtures you need to buy.
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Allowance
We’ll pay your fixture allowance after installation according to the contract.
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Where to store
Fixtures are stored under basement stairs.
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Fixture check
Be sure to check all fixtures when you purchase them to make sure they’re not damaged and have all parts for installation. Don’t worry, we’ll check this as well.
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Fixture labels
You’ll label the fixtures with what room they’ll be installed.
16 Appliance Delivery
Find and deliver what makes your home tick.
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Installation included
You’ll make sure purchases include appliance installation with all appliances. EAGLE CREEK WILL ONLY INSTALL THE DISHWASHER.
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Appliance defects
You’ll check to make sure appliances have no damage ahead of installation.
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Appliance delivery
You’ll deliver appliances to your home’s garage.
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Appliance dates/times
17 Customer Walk of Home
Come and see your dreams coming true.
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Start walk
You’ll walk your home with your salesperson and warranty/service manager.
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Punch list
You’ll create a punch list of items that don’t meet your satisfaction.
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How your home works
A warranty/service manager will instruct you on how your home works.
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Questions
You’ll be able to ask any questions about your new home.
18 MOVE IN DAY
Welcome home!
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Punch list sign-off.
You’ll sign-off and confirm that all items on the punch list are now meeting your satisfaction.
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Payments
We’ll ensure that all payments are paid at this point.
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Certificate of Occupancy/Keys
We’ll make sure you have the certificate of occupancy and keys to your new home. Welcome!
19 30 Day Walk
Inspect and fix if needed.
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Drywall
We’ll inspect for drywall issues like exposed seams and major cracks.
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Doors
We’ll check to see if all doors are functioning properly.
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Windows
We’ll check to see if all windows are properly functioning.
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Flooring
We’ll check for problems with your flooring such as trip hazards and squeaks.
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Backsplash
We’ll check for issues with backsplash like cracked grout or caulk.
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Grade issues
We’ll check for potential problems like standing water or leak problems.
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Shingles
We’ll check for loose or missing shingles.
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Siding
We’ll check for loose or damaged siding.
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Trim
We’ll inspect for loose trim on your home.
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GFI Plugs
We’ll check to see if GFI plugs are working properly.
20 11 Month Walk
Inspect and fix if needed, cont.
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Drywall
We’ll inspect drywall for flaws.
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Paint
We’ll provide paint touch-ups if needed.
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Doors
We’ll check to make sure doors are properly functioning.
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Windows
We’ll check to make sure windows are functioning properly.
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Floors
We’ll ensure floors are in tip-top shape.
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Backsplash
We’ll make sure that your backsplash is up to par.
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Gas hook up
We'll ensure gas power is working.
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Driveway
We’ll ensure your driveway is functional.
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Soil and erosion
We’ll ensure there are no issues with poor soil or erosion.
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Irrigation
We’ll make sure your land is properly irrigated.
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Well
We’ll ensure that your well water system is working.